Products have a 30 day return. A Return Authorization is required prior to sending a return. Refund will be issued less original shipping costs. A 10% restocking fee may be applied to any return that is found to be damaged or unclean.
Items must be returned in the original shipping box. Latex layers are shrink-wrapped for delivery to the customer. To return a latex layer customer must place the layer in a heavy duty plastic bag and shrink wrap the layer prior to return so it will fit in the original box. These 55 gal bags can be purchased from big box stores. Air is taken out using your home vacuum.